NEW PATIENTS
WELCOME
We are a small Independent Private Practice, this means that we are able to give our patients the time they need, every step of the way.
We aim to give our patients the best possible treatment at a fair price, using premium materials with skilled and experienced clinicians in a welcoming, comfortable, relaxing setting and in an unhurried manner.
We are certainly not the cheapest, but neither are we the most expensive out there.
We hope you like what we do!
Registering with us couldn’t be easier
Our friendly reception is here to help you with any appointment arrangements and questions you may have.
Just call 01732 453214 and speak with our welcoming staff at reception or if by chance we are on the other line please leave a message and contact number and we will return your call as soon as possible.
Our receptionist will take your details, find you an appointment and answer any queries you may have.
If you prefer you can contact us by email to register as our patient complete the contact form below with the following information
Full name and Title
Date of birth
Address and Postcode
Contact Telephone number
Email Address
Before you attend your appointment
Once appointments are booked on our system you will receive an email reminder four or five days before your appointment with four forms attached for you to complete prior to attending the Practice, these include;
Patient details, Medical History, Contact consent and COVID health screening.
To log on to the Patient Portal to complete your forms you will need to put in your name and date of birth and a four digit code will then be generated and sent to your mobile ‘phone, simply enter this code and you can then complete your forms.
Once you have completed each form just save each screen and the forms will automatically be returned to the Practice for your Dentist to review prior to seeing you.
If you have any problems using the Patient Portal or you do not wish to use email or a mobile ‘phone for contact, please contact us we are happy to help you over the ‘phone or in person at the Practice on the day of your appointment.
If you have any Repeat Medication Prescriptions from your GP please bring this along with you for the Dentist to review, along with any Medical Warning cards you may have. If you are under Medical Care or receiving Treatment please bring along or email any important related information in order to help us to care for you safely.
You will also receive an SMS text reminder 48 hours before your appointment ( to remind you of your appointment or in case you need to cancel ) the forms will also be attached to this reminder in case you have not yet completed them, if however you have, you do not need to do them again!
It is a legal requirement to update your Medical History every six months or when you have any change to report.
What happens at a New Patient Examination ?
On your first visit we spend time getting to know you and listening to any concerns you may have regarding your dental health, putting you at your ease before we start your examination.
Your Dentist will carry out a full mouth examination of your teeth and oral tissues.
At this initial examination radiographs (X-rays) are usually taken, your dentist will explain the reason for any X-rays needed, however if you have had recent X-rays elsewhere you can forward these to us for your Dentist to review prior to your appointment.
Following your examination your Dentist will discuss his findings with you and will detail any recommended treatment options in the form of a printed Treatment Plan, along with associated costs and appointments, for your consideration.
We will ask you to sign this to acknowledge that you have understood the information you have been given and any treatment your Dentist may have recommended in order to maintain your dental fitness.
Should you then wish to book any appointments we can do this for you.
You will be given a hard copy of your Treatment Plan to keep for your reference.
How do I pay ?
We ask that our patients pay as invoiced by their dentist at the end of each appointment.
We accept cash and all types of credit and debit cards including American Express, contactless and Apple Pay.
Cancellation Policy
We have a 48 hour cancellation Policy. If you are unable to attend your appointment please give 48 hours notice, otherwise a fee may be charged.
A deposit may be required to secure your appointment at the time of booking. Should you cancel your appointment within the 48hour notice period you can roll over this booking fee to secure your new appointment.
If you fail to notify us within the 48 hour notice period that you will not be attending or do not turn up to your appointment you will lose this deposit.
Dental Examination Fees
Existing Patient Adult Dental Examination £60
New Patient Adult Examination
( including 2 X-rays ) £80
Children’s Dental Examination
under 12 years £30
13 years to 17 years £45